Case study · eCommerce
Servier B2B: controlled digital ordering for approved professional pharmacists.
A private OpenCart platform for Servier’s professional network in Greece, with a protected catalogue and an ordering journey that activates only after partner authentication.
OpenCart · Restricted access- Client
- b2bservier.gr
- Sector
- Pharmaceutical B2B & professional pharmacy network
- Platform
- OpenCart · Restricted access
- Scope
- Private pharmaceutical B2B portal · OpenCart development · Pharmacist access control
Project thinking
From brief to working system
The decisions behind the interface matter as much as the final screen.
The brief
Servier needed an exclusively professional channel for approved pharmacists in Greece, without exposing catalogue, pricing, commercial terms or order data publicly.
- B2B-only use
- Controlled commercial information
- Confidential order placement
Access aligned with the partner relationship
Login activates the private environment only for authenticated partners. Public visitors cannot view commercial content or details of the internal operation.
- Professional approval
- Protected information
- Role-based access
Ordering designed for pharmacists
The experience supports professional order placement inside a controlled environment, with clear status and central administration by the pharmaceutical company.
- Professional order flow
- Controlled catalogue access
- Central administration
A case study without confidential disclosure
The visuals are abstract conceptual mockups. They do not reproduce the real catalogue, products, pricing, accounts or internal Servier data.
- Confidentiality-safe visuals
- No internal UI disclosure
- High-level capability evidence
Delivered value
What the solution connects
The outcome is described through delivered capabilities—not invented performance figures.
No commercial information is exposed publicly
Only approved professional pharmacists receive access
Orders are organised within a controlled corporate environment
In a pharmaceutical B2B system, access is part of the business logic—not simply a login screen.
This case study presents only the solution architecture and operating principles, without real screens, products, pricing, orders or partner data.
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