{"id":297,"date":"2026-08-16T02:53:50","date_gmt":"2026-08-15T23:53:50","guid":{"rendered":"https:\/\/firstidea.gr\/ai-solutions-2\/"},"modified":"2026-09-09T14:22:15","modified_gmt":"2026-09-09T11:22:15","slug":"ai-solutions","status":"publish","type":"page","link":"https:\/\/www.firstidea.gr\/en\/ai-solutions\/","title":{"rendered":"Firstidea AI Lab"},"content":{"rendered":"\n<div class=\"wp-block-group firstidea-pilot-content firstidea-ai-lab-content is-layout-flow wp-block-group-is-layout-flow\">\n\n<section class=\"internal-hero ai-lab-hero\" aria-labelledby=\"ai-lab-title\"><div class=\"site-container internal-hero__grid\"><div class=\"internal-hero__copy motion-reveal is-visible\"><nav class=\"breadcrumbs\" aria-label=\"Breadcrumb\"><a href=\"\/en\/\">Firstidea<\/a><span>\/<\/span><span>AI Lab<\/span><\/nav><p class=\"eyebrow\"><span><\/span> Applied AI \/ R&amp;D \/ human control<\/p><h1 id=\"ai-lab-title\">AI solutions for business, <em>with practical value.<\/em><\/h1><p class=\"internal-hero__lead\">We train and install AI chatbots for WordPress and WooCommerce and design custom automations for everyday business tasks. We also develop new eCommerce tools, with clear information about what is available today.<\/p><div class=\"hero-actions\"><a class=\"button button--dark\" href=\"\/en\/contact\/#contact-form\">Discuss your needs <span aria-hidden=\"true\">\u2197\ufe0e<\/span><\/a><a class=\"button button--ghost\" href=\"#ai-products\">Explore the solutions <span aria-hidden=\"true\">\u2193<\/span><\/a><\/div><ul class=\"internal-hero__tags\" aria-label=\"AI Lab capabilities\"><li>AI chatbots<\/li><li>WordPress &amp; WooCommerce<\/li><li>Custom automations<\/li><\/ul><\/div><div class=\"ai-orchestrator motion-reveal motion-delay-1 is-visible\" data-parallax=\"7\" aria-hidden=\"true\"><div class=\"ai-orchestrator__head\"><span>FIRSTIDEA \/ AI LAB<\/span><i><\/i><i><\/i><\/div><div class=\"ai-orchestrator__core\"><small>CONTROLLED INTELLIGENCE<\/small><strong>ASK<br>REASON<br>ACT<\/strong><span><i><\/i> HUMAN IN THE LOOP<\/span><\/div><div class=\"ai-orchestrator__orbit\"><i><\/i><i><\/i><i><\/i><i><\/i><\/div><span class=\"ai-orchestrator__node ai-orchestrator__node--knowledge\">KNOWLEDGE<\/span><span class=\"ai-orchestrator__node ai-orchestrator__node--systems\">SYSTEMS<\/span><span class=\"ai-orchestrator__node ai-orchestrator__node--people\">PEOPLE<\/span><\/div><\/div><\/section>\n\n<section class=\"ai-products\" id=\"ai-products\" aria-labelledby=\"ai-products-title\"><div class=\"site-container\"><div class=\"internal-section-heading internal-section-heading--light motion-reveal\"><div><p class=\"eyebrow eyebrow--light\"><span><\/span> Services &amp; applied AI<\/p><h2 id=\"ai-products-title\">AI services today. New tools for tomorrow.<\/h2><\/div><p>The AI Chatbot is available as a managed service, automations are built around your business, and the AI Store Manager is still in development.<\/p><\/div><div class=\"ai-products__grid\">\n\t<article class=\"ai-product-card ai-product-card--chat motion-reveal\" id=\"chatbots\"><div class=\"ai-product-card__status\"><span>Managed service<\/span><small>WordPress &amp; WooCommerce<\/small><\/div><div class=\"ai-product-card__visual\" aria-hidden=\"true\"><div class=\"ai-chat-line ai-chat-line--one\">How can I help?<\/div><div class=\"ai-chat-line ai-chat-line--two\">An answer grounded in approved content.<\/div><i><\/i><i><\/i><\/div><div class=\"ai-product-card__content\"><p>AI customer experience<\/p><h3>AI Chatbot for business<\/h3><p>We train the assistant on your website, business information and documents, and deliver it installed, configured and ready to use.<\/p><ul><li>Business-specific knowledge and answers<\/li><li>Product discovery in WooCommerce<\/li><li>Installation, configuration and testing<\/li><\/ul><a href=\"\/en\/services\/ai-chatbot-wordpress-woocommerce\/\">Explore the AI Chatbot service <b aria-hidden=\"true\">\u2197\ufe0e<\/b><\/a><\/div><\/article>\n\t<article class=\"ai-product-card ai-product-card--manager motion-reveal motion-delay-1\" id=\"store-manager\"><div class=\"ai-product-card__status\"><span>In development<\/span><small>Not yet available<\/small><\/div><div class=\"ai-product-card__visual\" aria-hidden=\"true\"><div class=\"ai-manager-panel\"><span>AI STORE MANAGER<\/span><strong>Drafts ready for review<\/strong><i><\/i><i><\/i><i><\/i><\/div><b>WOO<\/b><b>OPENCART<\/b><\/div><div class=\"ai-product-card__content\"><p>Commerce operations<\/p><h3>AI Store Manager Assistant<\/h3><p>We are designing a tool to assist with content and catalogue management in WooCommerce and OpenCart. The capabilities below are development goals, with approval required before critical changes.<\/p><ul><li>Product and category content drafts<\/li><li>SEO and catalogue consistency checks<\/li><li>Human approval before publishing<\/li><\/ul><a href=\"\/en\/contact\/#contact-form\">Register for product updates <b aria-hidden=\"true\">\u2197\ufe0e<\/b><\/a><\/div><\/article>\n\t<article class=\"ai-product-card ai-product-card--automation motion-reveal motion-delay-2\" id=\"automations\"><div class=\"ai-product-card__status\"><span>Custom projects<\/span><small>Built after assessment<\/small><\/div><div class=\"ai-product-card__visual\" aria-hidden=\"true\"><div class=\"ai-flow-core\">AI<\/div><span>CRM<\/span><span>API<\/span><span>HELPDESK<\/span><i><\/i><\/div><div class=\"ai-product-card__content\"><p>AI &amp; workflow design<\/p><h3>AI Automations &amp; Integrations<\/h3><p>We design integrations with forms, CRM, APIs and documents to classify enquiries, summarise information and prepare drafts. Features are selected after assessing your needs and systems.<\/p><ul><li>Custom workflows and integrations<\/li><li>Deterministic rules where they are safer<\/li><li>Logs, fallbacks and human oversight<\/li><\/ul><a href=\"\/en\/contact\/#contact-form\">Discuss a workflow <b aria-hidden=\"true\">\u2197\ufe0e<\/b><\/a><\/div><\/article>\n<\/div><p class=\"ai-products__disclaimer motion-reveal\">The AI Chatbot is available for WordPress and WooCommerce. An OpenCart version is planned and is not yet available.<\/p><\/div><\/section>\n\n<section class=\"ai-workflows\" aria-labelledby=\"ai-workflows-title\"><div class=\"site-container\"><div class=\"internal-section-heading motion-reveal\"><div><p class=\"eyebrow\"><span><\/span> Where AI can help<\/p><h2 id=\"ai-workflows-title\">Where AI can help your business.<\/h2><\/div><p>These are examples we can explore together. Website assistance is covered by the chatbot service; the other capabilities require a separate assessment and project agreement.<\/p><\/div><div class=\"ai-workflows__grid\"><article class=\"motion-reveal motion-delay-1\"><span>01<\/span><h3>Customer experience<\/h3><p>Answers about your business, enquiry collection and a suggestion to contact your team when personal assistance is needed.<\/p><\/article><article class=\"motion-reveal motion-delay-2\"><span>02<\/span><h3>Commerce content<\/h3><p>Draft product descriptions, category copy and SEO titles, following your brand voice and subject to your approval.<\/p><\/article><article class=\"motion-reveal motion-delay-3\"><span>03<\/span><h3>Operations &amp; support<\/h3><p>Request summaries, classification, priorities and next-action preparation without uncontrolled decisions.<\/p><\/article><article class=\"motion-reveal motion-delay-1\"><span>04<\/span><h3>Documents &amp; knowledge<\/h3><p>Extraction, classification, summarisation and search across approved documents or internal sources.<\/p><\/article><article class=\"motion-reveal motion-delay-2\"><span>05<\/span><h3>CRM &amp; lead flows<\/h3><p>Enquiry enrichment, routing, follow-up drafts and connections between forms, CRM and helpdesk systems.<\/p><\/article><article class=\"motion-reveal motion-delay-3\"><span>06<\/span><h3>Custom product features<\/h3><p>AI-assisted capabilities inside portals, dashboards and web applications with explicit permissions and logs.<\/p><\/article><\/div><\/div><\/section>\n\n<section class=\"detail-signals ai-principles\" aria-labelledby=\"ai-principles-title\"><div class=\"site-container detail-signals__grid\"><div class=\"motion-reveal\"><p class=\"eyebrow\"><span><\/span> Practical AI with explicit boundaries<\/p><h2 id=\"ai-principles-title\">The need comes first. Then the solution.<\/h2><p>We start with the tasks that challenge your team or customers, then decide where AI can help and where a simple automation is enough.<\/p><\/div><ol class=\"detail-signal-list\"><li class=\"motion-reveal motion-delay-1\"><span>01<\/span><div><h3>Begin with a specific need<\/h3><p>We identify the task you want to simplify and agree on what a useful result looks like.<\/p><\/div><\/li><li class=\"motion-reveal motion-delay-2\"><span>02<\/span><div><h3>Use the right information<\/h3><p>We select the content and data the solution needs and define who may access it.<\/p><\/div><\/li><li class=\"motion-reveal motion-delay-3\"><span>03<\/span><div><h3>Keep you in control<\/h3><p>We define which actions need approval and when a visitor should contact your team.<\/p><\/div><\/li><li class=\"motion-reveal motion-delay-1\"><span>04<\/span><div><h3>Measure whether it is useful<\/h3><p>We check answer quality, errors and working time against real examples. The value needs to show in everyday use.<\/p><\/div><\/li><\/ol><\/div><\/section>\n\n<section class=\"ai-control\" aria-labelledby=\"ai-control-title\"><div class=\"site-container ai-control__grid\"><div class=\"ai-control__artifact motion-reveal\" data-parallax=\"5\" aria-hidden=\"true\"><span>CONTROLLED WORKFLOW \/ 04<\/span><ol><li><b>01<\/b> INPUT<\/li><li><b>02<\/b> CONTEXT<\/li><li><b>03<\/b> REVIEW<\/li><li><b>04<\/b> ACTION<\/li><\/ol><div class=\"ai-control__pulse\"><i><\/i><i><\/i><i><\/i><\/div><small>LOGGED \/ PERMISSIONED \/ REVERSIBLE<\/small><\/div><div class=\"motion-reveal motion-delay-1\"><p class=\"eyebrow\"><span><\/span> Human control by design<\/p><h2 id=\"ai-control-title\">You set the boundaries.<\/h2><p>Before connecting an AI feature to your systems, we agree which information it can use and which actions it may perform. Checks and approvals are tailored to the project.<\/p><ul><li><strong>Sources:<\/strong> which information the system may use.<\/li><li><strong>Permissions:<\/strong> who can view, approve or activate an action.<\/li><li><strong>Fallbacks:<\/strong> what happens when an answer is not reliable enough.<\/li><li><strong>Audit:<\/strong> what was requested, proposed and eventually executed.<\/li><\/ul><a href=\"\/en\/custom-web-development\/\">Explore custom web systems <b aria-hidden=\"true\">\u2197\ufe0e<\/b><\/a><\/div><\/div><\/section>\n\n<section class=\"custom-process ai-process\" aria-labelledby=\"ai-process-title\"><div class=\"site-container\"><div class=\"internal-section-heading motion-reveal\"><div><p class=\"eyebrow\"><span><\/span> From idea to controlled rollout<\/p><h2 id=\"ai-process-title\">From the first conversation to delivery.<\/h2><\/div><p>For the chatbot, we provide training, installation, configuration and testing. For a new custom automation, a focused test can first establish whether the idea works.<\/p><\/div><ol class=\"custom-process__list\"><li class=\"motion-reveal\"><span>01<\/span><h3>Use case &amp; feasibility<\/h3><p>We map the current process, expected benefit, available data sources and points of risk.<\/p><\/li><li class=\"motion-reveal\"><span>02<\/span><h3>Preparation &amp; implementation<\/h3><p>We organise the information, configure the chatbot or build the first working version of the custom solution.<\/p><\/li><li class=\"motion-reveal\"><span>03<\/span><h3>Testing with your team<\/h3><p>We test real questions and tasks, check responses and exceptions, and refine what needs attention.<\/p><\/li><li class=\"motion-reveal\"><span>04<\/span><h3>Delivery &amp; next steps<\/h3><p>We deliver the agreed solution and usage guidance. Together, we define how content will be updated and what support is needed.<\/p><\/li><\/ol><\/div><\/section>\n\n<section class=\"ai-lab-cta\" aria-labelledby=\"ai-lab-cta-title\"><div class=\"site-container ai-lab-cta__grid\"><div class=\"motion-reveal\"><p class=\"eyebrow eyebrow--light\"><span><\/span> Bring us the workflow<\/p><h2 id=\"ai-lab-cta-title\">Where would you like AI to help?<\/h2><p>Looking for a chatbot for your visitors or an automation for your team? Tell us what you need and which tools you use, so we can suggest the right next step.<\/p><a href=\"\/en\/contact\/#contact-form\">Discuss your needs <b aria-hidden=\"true\">\u2197\ufe0e<\/b><\/a><\/div><div class=\"ai-lab-cta__artifact motion-reveal motion-delay-1\" aria-hidden=\"true\"><span>USE CASE<\/span><span>DATA<\/span><span>CONTROL<\/span><strong>PILOT<\/strong><i><\/i><i><\/i><\/div><\/div><\/section>\n\n\r\n<section class=\"wp-block-group faq-section support-faq ai-lab-faq is-layout-flow wp-block-group-is-layout-flow\">\r\n\t\r\n\t<div class=\"wp-block-group site-container faq-section__grid is-layout-flow wp-block-group-is-layout-flow\">\r\n\t\t\r\n\t\t<div class=\"wp-block-group faq-section__intro motion-reveal is-layout-flow wp-block-group-is-layout-flow\">\r\n\t\t\t\r\n\t\t\t<p class=\"eyebrow wp-block-paragraph\"><span aria-hidden=\"true\"><\/span> FAQ<\/p>\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t<h2 class=\"wp-block-heading\" id=\"ai-lab-faq-title\">Frequently asked questions about the Firstidea AI Lab.<\/h2>\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t<p class=\"wp-block-paragraph\">What is available, how your information is used and what the service includes.<\/p>\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t<p class=\"faq-section__link wp-block-paragraph\"><a href=\"\/en\/contact\/#contact-form\">Discuss your needs <span aria-hidden=\"true\">\u2197\ufe0e<\/span><\/a><\/p>\n\t\t\t\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t\r\n\t\t<div class=\"wp-block-group faq-list is-layout-flow wp-block-group-is-layout-flow\">\r\n\t\t\t\t\t\r\n\t\t\t<details class=\"wp-block-details motion-reveal motion-delay-1 is-layout-flow wp-block-details-is-layout-flow\"><summary>What is the Firstidea AI Lab?<span aria-hidden=\"true\">+<\/span><\/summary><p class=\"wp-block-paragraph\">It brings together Firstidea\u2019s AI services and tools: the available AI Chatbot for WordPress and WooCommerce, custom automations and applications in development, including the AI Store Manager.<\/p><\/details>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t<details class=\"wp-block-details motion-reveal motion-delay-2 is-layout-flow wp-block-details-is-layout-flow\"><summary>Are all AI solutions available today?<span aria-hidden=\"true\">+<\/span><\/summary><p class=\"wp-block-paragraph\">The AI Chatbot for WordPress and WooCommerce is offered as a managed service with training, installation and configuration. The AI Store Manager is still in development. AI automations are delivered as custom projects after reviewing the business need and technical feasibility.<\/p><\/details>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t<details class=\"wp-block-details motion-reveal motion-delay-3 is-layout-flow wp-block-details-is-layout-flow\"><summary>Where does an AI chatbot get its information?<span aria-hidden=\"true\">+<\/span><\/summary><p class=\"wp-block-paragraph\">We organise your website content, company information and approved documents into the assistant\u2019s knowledge base. For WordPress and WooCommerce, the service includes training, installation, configuration and testing. Together, we define what it may share with visitors and how its knowledge is kept up to date.<\/p><\/details>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t<details class=\"wp-block-details motion-reveal motion-delay-1 is-layout-flow wp-block-details-is-layout-flow\"><summary>Can the AI Store Manager change products or orders by itself?<span aria-hidden=\"true\">+<\/span><\/summary><p class=\"wp-block-paragraph\">The AI Store Manager is not yet available. We are designing it to require previews and human approval for critical changes. Final features and permissions will be documented when it is ready.<\/p><\/details>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t<details class=\"wp-block-details motion-reveal motion-delay-2 is-layout-flow wp-block-details-is-layout-flow\"><summary>Do you support WooCommerce and OpenCart?<span aria-hidden=\"true\">+<\/span><\/summary><p class=\"wp-block-paragraph\">The AI Chatbot service is currently for WordPress and WooCommerce; an OpenCart version is planned and is not yet available. The AI Store Manager and custom automations are separate initiatives. Their feasibility depends on the installation, extensions, APIs and permissions required.<\/p><\/details>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t<details class=\"wp-block-details motion-reveal motion-delay-3 is-layout-flow wp-block-details-is-layout-flow\"><summary>How is an AI automation different from a conventional automation?<span aria-hidden=\"true\">+<\/span><\/summary><p class=\"wp-block-paragraph\">A conventional automation follows deterministic rules and is often the safer option. AI becomes useful for understanding unstructured text, classification, summarisation or drafting. We combine them only where that adds real value.<\/p><\/details>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t<details class=\"wp-block-details motion-reveal motion-delay-1 is-layout-flow wp-block-details-is-layout-flow\"><summary>How do you handle personal and business data?<span aria-hidden=\"true\">+<\/span><\/summary><p class=\"wp-block-paragraph\">We first document which information the solution genuinely needs, who may use it, where it is stored and which third-party providers are involved. The architecture and privacy requirements are decided for each project; there is no single safe configuration for every use case.<\/p><\/details>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t<details class=\"wp-block-details motion-reveal motion-delay-2 is-layout-flow wp-block-details-is-layout-flow\"><summary>How much does an AI project cost and how long does it take?<span aria-hidden=\"true\">+<\/span><\/summary><p class=\"wp-block-paragraph\">For the chatbot, the proposal depends on training content, features and the needs of your installation. For custom automations, we also assess integrations and testing requirements. Deliverables, cost and timing are agreed before work begins.<\/p><\/details>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t<details class=\"wp-block-details motion-reveal motion-delay-3 is-layout-flow wp-block-details-is-layout-flow\"><summary>Can we begin with a small test?<span aria-hidden=\"true\">+<\/span><\/summary><p class=\"wp-block-paragraph\">Yes. For a new custom automation, we can agree on a limited test with a specific goal. The chatbot is already offered as a service and includes testing against your business information.<\/p><\/details>\r\n\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\r\n\t<\/div>\r\n\t\r\n<\/section>\r\n\r\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Practical business AI solutions: customer chatbots, an AI Store Manager for WooCommerce and OpenCart, and custom automations with human oversight.<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-global","meta":{"footnotes":""},"class_list":["post-297","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.firstidea.gr\/en\/wp-json\/wp\/v2\/pages\/297","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.firstidea.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.firstidea.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.firstidea.gr\/en\/wp-json\/wp\/v2\/comments?post=297"}],"version-history":[{"count":5,"href":"https:\/\/www.firstidea.gr\/en\/wp-json\/wp\/v2\/pages\/297\/revisions"}],"predecessor-version":[{"id":11364,"href":"https:\/\/www.firstidea.gr\/en\/wp-json\/wp\/v2\/pages\/297\/revisions\/11364"}],"wp:attachment":[{"href":"https:\/\/www.firstidea.gr\/en\/wp-json\/wp\/v2\/media?parent=297"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}